The Clean System
The Clean System
PrimaVera Lashes
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The Clean System
Clean retention starts before the first lash is placed.
The Clean System was created as a complete prep-to-aftercare routine for lash artists who want better retention, cleaner applications, and a more professional client experience — both in the studio and at home.
This bundle includes:
- Lash Shampoo (Full Size)
- Pre-treatment Cleanser (Full Size)
- Lash Primer (Full Size)
Together, these three products create a complete cleansing and prep system designed to remove oils, buildup, makeup residue, and surface debris that interfere with adhesive bonding.
The Lash Shampoo is formulated for both salon and home use, helping clients maintain clean lash extensions between appointments while supporting healthier retention and improved lash hygiene. It also doubles as an easy retail add-on for studios looking to increase recurring revenue through aftercare sales.
The Pre-treatment Cleanser helps prepare the lash line before application by removing residual impurities that standard cleansing may leave behind.
The Lash Primer supports stronger adhesive performance by optimizing the lash surface prior to application — especially helpful in challenging humidity conditions or with clients prone to oily lashes.
Whether you're restocking your prep station, improving your retention workflow, or finally building an aftercare retail shelf inside your studio, The Clean System gives artists the essentials needed for a cleaner, more consistent lash experience from start to finish.
Professional prep.
Better retention.
Smarter aftercare.
Shipping & Returns
Shop with Confidence: Guaranteed Satisfaction!
Free U.S. shipping on orders $50+
Processing time: 1–2 business days
Delivery: 2–5 business days (USPS/UPS)
Returns: 14 days for unopened items → [View Full Policy]
We want you to love your PrimaVera Lashes purchase. If something isn’t right, you have 14 days from the date you receive your order to request a return.
Eligibility for Returns
- Items must be unused, unworn, and in their original packaging.
- All tags and seals must be intact.
- A receipt or proof of purchase is required.
Items sent back without prior approval will not be accepted.
How to Start a Return
To begin a return, email us at contact@primaveralashes.com. After approval, we will provide a return shipping label and step-by-step instructions.
Return address (for approved returns):
PrimaVera Lashes
240 Turkey Farm Road
Blythewood, SC 29016
USA
Damages & Incorrect Items
Please inspect your order upon receipt. If an item is defective, damaged, or you received the wrong product, contact us immediately at contact@primaveralashes.com so we can evaluate and resolve the issue promptly.
Non-Returnable Items
We cannot accept returns for the following:
- Custom or personalized orders
- Perishable goods (food, plants, etc.)
- Beauty & personal care items (including most opened cosmetics)
- Hazardous or flammable materials
- Sale / final sale items and gift cards
If you’re unsure whether your item is eligible, contact us before returning.
Exchanges
The fastest way to get what you need is to return your original item (once approved) and place a new order for the replacement.
Refunds
After we receive and inspect your return, we will notify you about the approval status. If approved, refunds are issued to the original payment method within 10 business days. Bank processing times may vary.
If more than 15 business days have passed since approval and you haven't received your refund, contact us at contact@primaveralashes.com.
European Union Customers
If your order is shipped to an EU address, you may cancel or return your order within 14 days for any reason. Returned items must be unused, in original condition, and include proof of purchase.
Questions? Email us at contact@primaveralashes.com. We’ll reply within 24–48 hours during business days.